GR Purchasing & Distribution Return Policy
We accept returns and exchanges within 30 days of purchase, with the original receipt. Items must be new, unused, unworn, and in unopened packaging. Refunds will be issued to the original payment method, minus a 10% restocking fee.
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To return an item:
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Contact us by filling out the form below, email at info@grpurchasing,com, or calling 305-513-4232.
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Pack the item securely in its original packaging, along with the packing slip.
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Ship the item to us at your own expense.
Once we receive your return:
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We will inspect the item to make sure it meets our return conditions.
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If the return is approved, we will issue a refund to your original payment method, minus the 10% restocking fee.
Return Policy Exceptions
The following items are not eligible for returns or exchanges:
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Final sale items
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Personalized items
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Gift cards
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Used items
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Items that have been damaged by the customer
We reserve the right to decline returns that do not meet our return conditions.
Shipping
Return shipping fees must be covered by the customer. Shipping costs are not refunded.